Privacy Policy

Privacy Policy

Last Updated: August 22, 2026

This Privacy Policy explains how we collect, use, store, and protect information when you purchase, access, or use our digital product (the “Product”).

By using the Product, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following information:

Email Address

Your email address may be collected when you create an account, purchase a license, contact support, or otherwise interact with the Product.

We may use your email address to:

  • Manage your account and license.
  • Provide purchase and account-related information.
  • Respond to support requests.
  • Send important service or security notices.
  • Help prevent unauthorized access or abuse.

IP Address

We may collect your IP address when you access our website, services, authentication systems, or other Product-related infrastructure.

IP addresses may be used to:

  • Protect against fraud and abuse.
  • Detect suspicious activity.
  • Prevent unauthorized access.
  • Enforce license restrictions.
  • Maintain security logs.
  • Diagnose technical issues.
  • Protect our infrastructure.

Hardware Identification (HWID)

The Product may collect a hardware identifier (HWID) or other device-related identifier.

HWID information may be used to:

  • Associate a license with an authorized device.
  • Prevent unauthorized license sharing.
  • Detect license abuse.
  • Prevent fraudulent or unauthorized access.
  • Enforce license restrictions.
  • Protect the Product from unauthorized use.

We do not use HWID information to intentionally identify you by your real-world identity.

2. How We Use Your Information

We only use collected information for legitimate purposes related to operating, maintaining, securing, and supporting the Product.

This may include:

  • Providing access to purchased products and services.
  • Managing licenses and accounts.
  • Authentication and authorization.
  • Preventing fraud and abuse.
  • Detecting unauthorized access.
  • Maintaining service security.
  • Providing customer support.
  • Troubleshooting technical problems.
  • Complying with applicable legal obligations.

3. We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties.

We do not sell your email address, IP address, HWID, or other information collected through the Product for advertising or data-broker purposes.

We may disclose information when reasonably necessary to operate the Product, comply with legal obligations, protect our rights, or prevent fraud, abuse, or security threats.

4. Third-Party Services

We may use third-party providers to help operate certain parts of the Product, such as payment processing, hosting, authentication, email delivery, analytics, or infrastructure.

These providers may process information on our behalf when necessary to provide their services.

We do not authorize third-party providers to sell your information for their own purposes where prohibited by applicable agreements or law.

5. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining licenses, preventing abuse, resolving disputes, maintaining security records, and meeting legal obligations.

When information is no longer reasonably required, it may be deleted or anonymized.

Certain security or transaction records may need to be retained for longer periods where reasonably necessary.

6. Data Security

We take reasonable measures designed to protect collected information against unauthorized access, alteration, disclosure, or destruction.

However, no online service or method of electronic storage can be guaranteed to be completely secure.

You acknowledge that transmission and storage of information online carries some inherent security risks.

7. Cookies & Similar Technologies

Our website or related services may use cookies or similar technologies where necessary for functionality, authentication, security, or other legitimate purposes.

You may be able to control cookies through your browser settings, although disabling certain cookies may affect functionality.

8. Children's Privacy

The Product is not intentionally designed to collect personal information from children in violation of applicable privacy laws.

If you believe that we have collected personal information from a child in circumstances where it should not have been collected, please contact us so that we can review and, where appropriate, delete the information.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, which can include the right to:

  • Request access to information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain information.
  • Object to or restrict certain processing.
  • Request a copy of certain information.
  • Withdraw consent where processing is based on consent.

Some requests may be subject to legal limitations or verification requirements.

To exercise an applicable privacy right, contact us using the support contact provided for the Product.

10. Account & License Data

Deleting your account or requesting deletion of information may affect your ability to access or use the Product.

Certain information may need to be retained where reasonably necessary for security, fraud prevention, legal compliance, financial records, or resolving disputes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated “Last Updated” date will be changed accordingly.

Your continued use of the Product after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy to the extent permitted by applicable law.

12. Contact

If you have questions, concerns, or requests regarding this Privacy Policy or the information we collect, contact us through the official support channels associated with the Product.

13. Summary

In simple terms:

  • Email: Used for accounts, licenses, support, and service-related communication.
  • IP address: Used primarily for security, fraud prevention, licensing, and abuse prevention.
  • HWID: Used primarily for licensing, device authorization, and preventing unauthorized sharing or abuse.
  • Selling data: We do not sell, rent, or trade your personal information.
  • Data retention: Information is retained only as reasonably necessary for legitimate operational, security, and legal purposes.

By using the Product, you acknowledge that you have read and understood this Privacy Policy.

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